Privacy Policy & Terms of Use

Part 1: Privacy Policy

Sun Pain Management (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and protect information when you visit sunpainmanagement.com, submit a form, contact our office, or otherwise interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

  • Name
  • Phone number
  • Email address
  • Contact information
  • Appointment request information
  • Referral information
  • Insurance-related information
  • Information submitted through contact or website forms
  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website activity

2. How We Use Your Information

We may use the information collected through our website to:

  • Respond to questions or inquiries
  • Process appointment requests
  • Follow up with prospective or existing patients
  • Process provider referrals
  • Communicate with you about our services
  • Improve our website and user experience
  • Monitor website performance and security
  • Prevent misuse, fraud, or unauthorized activity
  • Comply with applicable legal requirements

We do not sell your personal information.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and enhance the overall user experience. Cookies may collect information such as your device type, browser, IP address, pages viewed, and website interactions.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features. We may also use third-party analytics or advertising tools to better understand website traffic and measure the performance of our marketing efforts.

4. How We Share Information

We may share information with trusted third-party service providers that assist us with operating and maintaining our website or business, such as:

  • Website hosting providers
  • Website developers
  • Analytics providers
  • Marketing service providers
  • Communication platforms
  • IT and security providers

These third parties are provided access only as reasonably necessary to perform services on our behalf. We may also disclose information when required by law, regulation, court order, or when reasonably necessary to protect the rights, safety, or security of Sun Pain Management, our website visitors, or others.

5. Website Forms

Our website may include contact, appointment, or referral forms that allow you to provide information directly to Sun Pain Management. Please provide only the information necessary for us to respond to your request.

Internet communications may not always be completely secure. We recommend avoiding the submission of unnecessary sensitive information through general website forms or standard email. If you are experiencing a medical emergency, do not use this website to request assistance. Please call 911 or seek immediate medical attention.

6. Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic communication, or storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain information collected through our website for as long as reasonably necessary to:

  • Respond to requests and inquiries
  • Provide our services
  • Maintain business records
  • Improve our website
  • Resolve disputes
  • Meet legal or regulatory obligations

Retention periods may vary depending on the type of information collected and the purpose for which it is used.

8. Third-Party Links

Our website may contain links to third-party websites or online services. Sun Pain Management is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement. If you believe a child has provided personal information through our website without appropriate consent, please contact us.

10. Your Privacy Choices

You may contact us to:

  • Ask questions about information collected through our website
  • Request an update or correction to information you provided
  • Request that we stop certain communications
  • Ask questions about our privacy practices

You may also disable cookies or adjust tracking preferences through your browser or device settings where available.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or business practices. Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Part 2: Terms of Use

1. Acceptance of These Terms

These Terms of Use govern your use of sunpainmanagement.com, operated by Sun Pain Management (“we,” “us,” or “our”). By using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the website.

Our Privacy Policy explains how we collect, use, and protect information provided through the website.

2. Website Information and Medical Advice

The information on this website is provided for general educational and informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about your medical condition, symptoms, or treatment options. Do not disregard medical advice or delay seeking care because of information you read on this website. Descriptions of treatments, services, and patient experiences do not guarantee that a particular treatment is appropriate for you or that you will achieve similar results. Individual outcomes vary.

3. No Provider–Patient Relationship

Viewing this website, submitting a general inquiry, or requesting an appointment does not, by itself, establish a provider–patient relationship with Sun Pain Management or any of our healthcare professionals. A provider–patient relationship is established through the appropriate clinical intake and care process.

4. Medical Emergencies

This website and its contact forms are not intended for emergencies or urgent medical concerns. Do not rely on website submissions for immediate assistance. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

5. Appointment Requests and Website Submissions

Submitting an appointment request does not guarantee an appointment. Your appointment is confirmed only after confirmation from our office or an authorized scheduling system. Please provide accurate and current information when submitting forms. If you submit information on behalf of another person, you must have the appropriate authority to do so. Please avoid sending unnecessary sensitive information through general website forms or standard email. For questions about securely providing medical records or insurance documents, contact our office.

6. Services and Insurance Information

Information about our providers, locations, services, office hours, and accepted insurance plans may change. Please contact our office to confirm details relevant to your visit. An insurance plan listed on this website does not guarantee coverage for a particular provider, location, or treatment. Coverage, authorization requirements, and out-of-pocket costs depend on your individual plan and the services provided.

7. Acceptable Use

You agree to use this website lawfully and responsibly. You must not:

  • Submit fraudulent, misleading, threatening, or unlawful content.
  • Impersonate another person or submit their information without authorization.
  • Attempt to access restricted systems, accounts, or information without permission.
  • Upload malicious software or interfere with website functionality or security.
  • Use website forms to send spam or unsolicited promotions.
  • Infringe another person’s privacy or intellectual property rights.

We may restrict website access when reasonably necessary to address misuse or protect website security.

8. Intellectual Property

Unless otherwise indicated, the website’s text, graphics, logos, photographs, and other materials are owned by Sun Pain Management or used with permission. You may view, download, or print materials for personal, noncommercial use while retaining copyright and ownership notices. Other uses require permission from the applicable rights holder, except where permitted by law.

9. Third-Party Websites and Services

Our website may link to third-party websites or services for convenience. These services may have their own terms and privacy policies. A link does not necessarily constitute an endorsement. We do not control third-party websites and are not responsible for their content, availability, or practices.

10. Website Availability and Accuracy

We aim to provide useful and accurate information, but website content may contain errors or become outdated. We may update, modify, or remove content and features as needed. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties regarding its accuracy, completeness, uninterrupted availability, or fitness for a particular purpose.

11. Limitation of Liability

To the extent permitted by applicable law, Sun Pain Management will not be liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to access, this website. Nothing in these Terms excludes liability that cannot lawfully be excluded, limits rights that cannot be waived, or limits any professional duty owed in connection with your medical care.

12. Changes to These Terms

We may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised effective date and will apply prospectively. Where required by law, we will provide additional notice or obtain consent.

13. Governing Law

These Terms of Use are governed by the laws of the State of Arizona and applicable federal law, subject to any mandatory legal protections that apply to you. If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact Us

If you have any questions please contact:

Sun Pain Management
11047 N 19th Ave
Phoenix, AZ 85029

Phone: 602-589-0500
Website: sunpainmanagement.com